Vitalift Infusion, LLC (“Vitalift,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and maintained when you visit our website, contact us, request an appointment, or interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal and contact information. Such as your name, email address, telephone number, and mailing address, if provided.

Appointment and inquiry information. Such as appointment requests, scheduling preferences, questions submitted through website forms, and communications with our team.

Health information. Medical history, medications, allergies, and other health information, where collected through an appropriate patient intake or clinical process.

Technical information. Information such as IP address, browser type, device information, pages visited, and website usage data, where collected by our website or service providers.

Vitalift must confirm which categories it actually collects and the systems through which the information is collected.

2. How We Use Information

We may use personal information, as applicable, to:

• Respond to questions and service inquiries.

• Process appointment requests and coordinate scheduling.

• Provide and administer healthcare services.

• Communicate about appointments, services, and administrative matters.

• Maintain appropriate business and clinical records.

• Operate, maintain, and improve our website.

• Protect the security of our systems and prevent misuse.

• Meet applicable legal, regulatory, and professional obligations.

Marketing communications, where used, should be handled in accordance with applicable consent and opt-out requirements.

3. How We Share Information

Vitalift does not disclose personal information indiscriminately. Information may be shared when appropriate and permitted by applicable law, including:

• Authorized personnel. With staff and healthcare professionals who need access to perform their assigned duties.

• Service providers. With authorized third parties supporting functions such as website hosting, appointment scheduling, communications, payment processing, information technology, or healthcare administration, where applicable.

• Legal and regulatory obligations. When disclosure is required or permitted by applicable law, regulation, court order, or other valid legal process.

• With permission. When an individual authorizes a disclosure, where required.

Vitalift should identify relevant service providers and confirm that any sharing of health information follows applicable privacy and contractual requirements.

4. Cookies and Website Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, understand website usage, and improve the visitor experience. The technologies used depend on the website's configuration. Visitors can review browser settings to manage certain cookies; disabling cookies may affect some website features.

Vitalift should confirm which cookies, analytics tools, advertising technologies, and tracking tools are active before this section is finalized.

5. Protection of Personal Information

Vitalift takes the protection of personal information seriously and should maintain appropriate safeguards based on the nature and sensitivity of the information it handles. Depending on the systems used, safeguards may include access restrictions, account security controls, staff procedures, and appropriate technical protections. No method of electronic storage or transmission can be guaranteed to be completely secure.

Before publication, Vitalift must confirm its actual safeguards and ensure that its systems and procedures meet applicable requirements for sensitive health information.

6. Retention of Information

Vitalift retains personal information for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, regulatory, clinical-recordkeeping, and business requirements. Retention periods may differ depending on the type of information and the reason it is maintained.

Vitalift should confirm its record-retention schedule and explain how information is securely disposed of when it is no longer required.

7. Your Privacy Rights and Requests

Depending on applicable law and the nature of the information, individuals may have rights to request access to, correction of, or other action concerning their personal information. To submit a privacy-related request, contact Vitalift using the details below. Vitalift may need to verify identity before responding. Restrictions or exceptions may apply, particularly to medical records and information that must be retained by law.

8. Healthcare Information and Applicable Privacy Laws

Health information may be subject to additional privacy protections. Where applicable, Vitalift will handle protected health information in accordance with the privacy and security requirements that apply to its operations. If Vitalift is subject to the Health Insurance Portability and Accountability Act (HIPAA), additional notices and procedures may apply to the use and disclosure of protected health information and to individuals' rights regarding that information.

This website Privacy Policy does not replace a separate Notice of Privacy Practices or other notices required by applicable healthcare privacy laws.

9. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Those websites have their own privacy practices and policies. Vitalift is not responsible for the privacy practices of independent third-party websites. Visitors should review the applicable privacy policies before submitting personal information to those services.

10. Children's Privacy

Our website is not intended to collect children's personal information without appropriate authorization or a lawful basis. Where services are provided to minors, Vitalift should follow applicable requirements regarding parental or guardian involvement, consent, and the handling of minors' information.

11. Changes to This Privacy Policy

Vitalift may update this Privacy Policy to reflect changes in its operations, website functionality, or applicable legal requirements. The revised policy will be posted on the website with an updated “Last Updated” date. Any additional notice required by law will be provided where applicable.

12. Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, please contact: